57 research outputs found

    Reusing enterprise models to build platform independent computer models

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    Enterprises use enterprise models to represent and analyse their processes, products, decisions, organisation, information flows, etc. Nevertheless, the enterprise knowledge that exists in enterprise models is not used beyond these purposes. The main goal of this paper is to present a framework that allows enterprises to reuse enterprise models to build software. The framework includes these dimensions: (1) a methodology that guides the use of the other dimensions in the reutilisation of enterprise models in software generation; (2) a set of metamodels to represent enterprises at the Computation Independent Model (CIM) level; (3) a modelling guide to make enterprise models using the metamodels proposed in this paper; (4) an extraction algorithm to discriminate the part of the CIM model to reuse; and (5) a set of transformation rules to reuse enterprise models to build Platform Independent Models. In addition, a case example is shown to validate the work that was carried out and to identify limitations

    Experiences in the development of an information systems to support enterprise sustainability course

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    Comunicació presentada a EDULEARN17. 9th International Conference on Education and New Learning Technologies (Barcelona, Spain 3-5 July, 2017)The Universitat Jaume I (UJI) of Castellón, Spain and the National Distance Education University (UNED) are teaching together the Master's Degree in Corporate Sustainability and Social Responsibility. The main objective is to study the concepts of sustainability and corporate social responsibility (CSR) and their multiple dimensions in more depth. The course emphasizes the applicability of existing management and assessment tools, the policies and strategies implemented at all organizational levels involving CSR, and the mechanisms for dialogue and interaction with the main stakeholders and interest groups. This master’s degree aims to train professionals to practically apply the approach of ethics, sustainability and social and environmental responsibility to existing business models, and to other public and private organizations, such as not-for profit organizations and government public bodies. The master is composed of different courses. One of them is the information systems to support enterprise sustainability course. It equips students with the necessary basic knowledge and competencies they need to design and utilise information systems to support enterprise sustainability effectively and efficiently. The aim of this paper is to describe the course objectives, the target competencies, the course contents, the assessments, and how the teaching methodology and the resources are used to teach the subject

    Analysis of the use of Twitter as a tool for the management and communication of the CSR of leading European firms

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    The management of corporate social responsibility (CSR) requires dialogue between the organisation and its stakeholders. Considering that, today, interaction among any members of society is becoming increasingly faster and easier due to the use of Web 2.0, this latter can be considered a suitable tool for CSR management. The main purpose of this paper is to analyse the use of online social networks by enterprises as a communication strategy tool in the field of CSR management. To this end, all the messages from the verified Twitter accounts of 50 leading European blue-chip companies (EuroStock 50) from the year they were activated until June 2016 (127,811) were analysed using automated and manual content analysis. The conclusions drawn by this study show that this social network is only used for informative purposes, no two-way collaborative communication strategy being found. This leads to the need to proactively make companies aware of the advantages of social networks as CSR management tools and drivers of a collaborative interaction with stakeholders that would allow a more sustainable and more inclusive performance of CSR principles in their activities

    Blockchain technology and the sustainable development goals

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    Blockchain is an emerging technology from the Fourth Industrial Revolution that has the potential to be applied to different sectors and address issues related to sustainability. However, research on Blockchain has tended to focus on its technical characteristics, with no studies analysing its positive and negative impact on sustainability. This article presents an analysis of how this technology can help to achieve each one of the different Sustainable Development Goals (SDGs), along with a series of case examples that can serve as a model; as well as an identification of the negative impacts that the Blockchain has for sustainability. The findings of this study are useful for engineers, since they identify the technological aspects of BC that need to be improved; for company managers, since they can appreciate the positive impact that this new technology could have on sustainability if it is applied correctly; and for politicians, to whom it poses a series of challenges and the need to carry out regulatory reforms

    Methodology for the Implementation of Knowledge Management Systems 2.0 - A Case Study in an Oil and Gas Company

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    Web 2.0 and Big Data tools can be used to develop knowledge management systems based on facilitating the participation and collaboration of people in order to enhance knowledge. The paper presents a methodology that can help organizations with the use of Web 2.0 and Big Data tools to discover, gather, manage and apply their knowledge by making the process of implementing a knowledge management system faster and simpler. First, an initial version of the methodology was developed and it was then applied to an oil and gas company in order to analyze and refine it. The results obtained show the effectiveness of the methodology, since it helped this company to carry out the implementation quickly and effectively, thereby allowing the company to gain the maximum benefits from existing knowledge

    Methodology for the Implementation of Knowledge Management Systems 2.0

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    Web 2.0 and Big Data tools can be used to develop knowledge management systems based on facilitating the participation and collaboration of people in order to enhance knowledge. The paper presents a methodology that can help organizations with the use of Web 2.0 and Big Data tools to discover, gather, manage and apply their knowledge by making the process of implementing a knowledge management system faster and simpler. First, an initial version of the methodology was developed and it was then applied to an oil and gas company in order to analyze and refine it. The results obtained show the effectiveness of the methodology, since it helped this company to carry out the implementation quickly and effectively, thereby allowing the company to gain the maximum benefits from existing knowledge

    Methodology for the Implementation of Knowledge Management Systems

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    Managing knowledge means managing the processes of creation, development, distribution and utilisation of knowledge in order to improve organisational performance and increase competitive capacity. However, serious difficulties arise when attempts are made to implement knowledge management in enterprises. One of the reasons behind this situation is the lack of suitable methodologies for guiding the process of development and implementation of a Knowledge Management System, which is a computer system that allows the processes of creating, collecting, organising, accessing and using knowledge to be automated as far as possible. In this paper we propose a methodology for directing the process of developing and implementing a Knowledge Management System in any type of organisation. The methodology is organised in phases and outlines the activities to be performed, the techniques and supporting tools to be used, and the expected results for each phase. In addition, we show how the proposed methodology can be applied to the particular case of an enterpris

    Social customer relationship management: taking advantage of Web 2.0 and Big Data technologies

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    The emergence of Web 2.0 and Big Data technologies has allowed a new customer relationship strategy based on interactivity and collaboration called Social Customer Relationship Management (Social CRM) to be created. This enhances customer engagement and satisfaction. The implementation of Social CRM is a complex task that involves different organisational, human and technological aspects. However, there is a lack of methodologies to assist companies in these processes. This paper shows a novel methodology that helps companies to implement Social CRM, taking into account different aspects such as social customer strategy, the Social CRM performance measurement system, the Social CRM business processes, or the Social CRM computer system. The methodology was applied to one company in order to validate and refine it

    A guide for supply chain integration in SMEs

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    Supply chain integration (SCI) is a competitive business approach for enterprises that has not been implemented as widely as expected in small and medium-sized enterprises (SMEs). One of the factors explaining this low level of application is the lack of methodologies to develop SCI that fit the characteristics of this type of enterprise. In this article, we present a methodology that enables SMEs to achieve correct SCI in a manner that is simple, straightforward and oriented towards their particular characteristics. Thus, SMEs will be able to align and coordinate the aims, resources, decisions, methods, business processes and employees involved in the supply chain. The methodology addresses the problem of SMEs SCI and it was produced by applying the case study research method to 30 industrial SMEs. The methodology is organised in phases and the activities to be performed, the techniques and supporting tools to be used, as well as the expected outcomes are all described for each phase. With this methodology, it becomes possible to overcome the main barriers that prevent SMEs from achieving a correct integration of their supply chains. In addition to the methodology, this article also outlines the significant benefits observed in the 30 enterprises as a result of its application

    Crowdimpacting: Collective Funding of Sustainable Projects

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    Crowdfunding is a form of funding that allows a company or entrepreneur to raise the money needed for the start-up of a project or business through the financial contributions of a group made up of anonymous individuals. It is managed through information technology platforms, so the rise of new information and communications technologies, along with the mistrust in the banking sector and the restrictions it has placed on access to credit, are considered the most important key factors of its popularity. There are four types of crowdfunding depending on the type of return that the contributions receive [1]: Crowdequity (company shares), Crowdlending (money), Reward-Based Crowdfunding (a product or a service), and Donor-Based Crowdfunding (no return, as the contribution is a donation)
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